Last updated: 5th, March, 2023
This Privacy Policy (“Policy”) was designed to help you understand the information we collect, store, use and share, and it applies whenever you visit our App or otherwise use or access our Services.
You are not legally required to provide us with any Personal Information, but without it we will not be able to provide you with the full range or with the best experience of using our Services.
This Privacy Policy is integrated into and forms part of the Company's Terms of Service, and is incorporated therewith by reference. Any term not defined herein, shall have the meaning ascribed to it under the Terms of Service.
We strongly urge you to read this Policy and make sure that you fully understand and agree to it. By using the Services, including our App, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, please do not use our Services. Your continued use of the Services following the posting of changes to this Policy will mean that you accept such changes.
We collect two types of data from you: personal information ("Personal Information") and non-Personal Information. Personal Information means any information which may potentially allow your identification with reasonable means (for example, email address or name). Non-Personal Information, by contrast, can be defined as any information that does not relate to an identified or identifiable natural person. This may include, for example, your aggregated usage information and technical information transmitted by your device (for example, the device you use, the type of browser and operating system your device uses, language preference, access time, etc.). This section sets out how and when we collect those types of data from you.
• Registration Information. During your registration to the Services we request certain personal information from you, including your name, email address, mobile phone number, social media identifiers and your contacts details.
• Payment Information. When you decide to make a purchase from our Services, you will be required to provide us with your billing information. The information you will need to submit depends on which billing method you choose. For example, if you pay with a credit card, we will collect your card information.
• Device identifiers and device data. When you visit or access the Services, we also collect your IP address, UID, your precise geolocation and other information transmitted by your device, including among other things the type of browser and operating system your device uses.
• Log-in history and usage information. In order to enhance the functionality of the Services and to provide you with a better user experience, we collect technical information transmitted by your device when you use the Services, including information related to your behavior and use of the Services.
• Location information. The Company collects information about your general location (such as city and country). For example, we may use the IP address to identify your general location. This information does not tell us where your device is precisely located. This information is sent as a normal part of internet traffic. In addition, we also collect implicit location information, which allows us to infer that you are either interested in a place or that you might be at the place – this information does not actually tell us where your device is precisely located. In addition, the Company collects the precise location of your device (using GPS signals, device sensors, Wi-Fi access points, Bluetooth signals, Beacons signals and cell tower ids that can be used to derive or estimate precise location, or other geo-location data), when location services have been enabled by the end user (you typically have to choose to turn on device-based location services).
• Communication Information. When you send us an email or contact us via the support in our Services, we collect the Personal Information you provide us. This may include your name, email address and any other information you choose to provide.
We process, use or share non-Personal Information, aggregated information or Personal Information in non-human readable form (e.g. anonymous or aggregated information concerning the way our user community interacts with the Services) in any of the above circumstances, as well as for the purpose of providing and improving our Services, aggregate statistics, marketing purposes and conduct business and marketing analysis, and enhance your experience with the Service.
We may anonymize or de-identify the information collected by the Services or via other means so that the information cannot, on its own, personally identify you. Our use and disclosure of such aggregated or de-identified information is not subject to any restrictions under this Policy, and we may disclose it to others without limitation and for any purpose, such as for advertising or marketing purposes.
If we combine Personal Information with Anonymous Information, the combined information will be treated as Personal Information for as long as it remains combined.
We do not rent, sell, or share your Personal Information with third parties (“Recipients”) except as described in this Privacy Policy. The Personal Information will be disclosed to Recipients only to the extent required for the specific purpose, as stipulated in this Privacy Policy.
We share Personal Information with any of the following recipients:
• Any service provider that we engage with to operate the Service;
• Our affiliated companies;
• Subcontractors and third party service providers, as well as their subcontractors, which by way of example include (but is not limited to) cloud computing companies, marketing affiliates, fraud prevention services, and other data verifiers;
• Payment service providers and payment processors;
• Auditors, contractors or legal/financial/other advisers of any of our business processes;
• Any third parties who investigate, detect or prevent fraudulent or illegal activity or enable us to enforce our policies, including in order to ascertain your source of income or funds (e.g. governmental authorities, law enforcement bodies, banks and other investigatory bodies);
• Governmental and regulatory bodies, in accordance with applicable laws and regulations;
• Potential purchasers, successors or investors in any of the companies within our group companies, or in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, reorganization, bankruptcy, consolidation or asset sale of an asset or transfer in the operation thereof) in relation to any company within our group companies (in such event, the acquiring company or transferee will assume the rights and obligations as described in this Policy).
We take great care in implementing and maintaining the security of the Services and your information. We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store.
Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.
You can contact us at any time and request:
To access or delete any Personal Information relating to you;
To change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted). Note that you may also request that we will correct errors with regard to your Personal Information (except in cases where the information is required to be kept in its original format under any applicable laws and regulations);
That we will restrict any further use of your Personal Information;
That we will provide the Personal Information you volunteered to us in a machine-readable format;
To object to the processing your Personal Information (such as for marketing purposes).
Please note that these rights are not absolute and requests are subject to any applicable legal requirements, including any legal and ethical reporting or document retention obligations. We may also rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion, in accordance with our internal policies.
If you are unsatisfied with our response, you can reach out to the applicable data protection supervisory authority.
If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us via in-app customer service.